Manage and share your calendar to schedule meetings with ease. Share files from the cloud so recipients always have the latest version.

Articles (90)

Adding Departmental or Shared Mailbox in Outlook

How to add a shared email mailbox to Outlook manually.

Adding Departmental or Shared Mailbox to Outlook for Mac

How to add department email and shared mailbox accounts in Outlook for Mac.

Allow Email Sender to Bypass Junk E-Mail Folder in Outlook

Summary of how to whitelist valid addresses in Outlook in order for email to bypass the Junk E-Mail folder

Assistance Changing Default Email Account

It is not possible to change the default email address to a shared account

Blocking Email

Use the Block or Allow settings to help control unwanted and unsolicited email messages by creating and managing lists of email addresses and domains that you trust and those that you don’t.

Blocking SPAM in Outlook

What steps can be taken to lessen the amount of SPAM received in email? SPAM is unsolicited, unwanted emails typically sent for marketing purposes.

Calendar colors in Outlook

What are calendar colors in Outlook?

Change Default Mac Mail to Microsoft Outlook

How to change default mail client in Mac OSX

Checking Office 365 Email

Summary of basic features in Outlook

Connecting to Shared Mailbox in Outlook Mobile

This document will help connect Outlook mobile view a shared mailbox

Contacts are Missing After Moving To Outlook Mobile

Importing contacts from Outlook to Android

Copying an appointment in Outlook

How to copy an appointment in Outlook?

Create a contact in Outlook

How do I create a contact in Outlook?

Create a folder structure in Outlook

How to structure your email folders in Outlook?

Create a meeting in Outlook

How to create a meeting in Outlook?

Create a meeting request in Outlook

How to create a meeting request in Outlook?

Create a task in Outlook

How do I create a task in Outlook?

Create an appointment in Outlook

How to create an appointment in Outlook?

Creating a Backup of Emails

Creating a Backup .PST File of your emails

Creating a folder in Outlook

How to create a folder in Outlook?

Creating a Rule in Outlook

How to create a rule in Outlook?

Creating a template in Outlook

How do I create a template in Outlook?

Creating and adding an e-mail signature

Create and add a signature to outlook messages

Creating and Retrieving Outlook Template

Steps on how to create and retrieve outlook templates

Delegate Not Receiving Meeting Invite Notices

Check the box for Delegate receives copies of meeting-related messages sent to me

Email Addresses not Populating Correctly

Steps to remove an email address that is saved in Outlook

Email Delivery Failure

What to do when an email is not delivered to its recipient(s).

Email is Offline and Not Syncing

How to change Outlook to work online

Email is Undeliverable

Information about undeliverable emails (not recognized as a valid sender, receiver or email does not exist).

Emails Not Going To Correct Folder

Modify existing email rules when the format of an email changes

Emails Stuck in Outbox

Fixing Outlook to send messages

Finding Old Emails in Outlook

How to use the Archive feature in Outlook to view emails older than 12 months.

Fixing Email Error Code 550.5.1.11

How to fix email undeliverable messages when the message says the address information is outdated.

Flags and Reminders in Outlook

What are flags and reminders in Outlook?

Folders Disappearing in Outlook

How to turn Cached Exchange off to troubleshoot missing folders in Outlook

Follow Up for the Recipient in Outlook

How to use follow up for the recipients in outlook?

Follow Up for Yourself on Outlook

How to use follow up for yourself on Outlook?

Getting Started with Outlook Options

How to get started with Outlook options?

Having Synchronization Problems in Outlook

How to turn off cached exchange mode in Outlook

Importing and Exporting Contacts in Outlook

This is how you import/export contacts in Outlook.

Installing Microsoft FindTime for Outlook (Desktop)

How to install Microsoft FindTime for the desktop version of Outlook

Installing Microsoft FindTime for Outlook (Web)

How to install Microsoft FindTime for the web version of Outlook

Loading a .PST File

Importing an Outlook Data File into Outlook.

Naming folders in Outlook

How to name folders in Outlook?

Not Able to Log in to Outlook Web Access

How to sign into email if Outlook Web Access has other credentials stored

Not Receiving Emails

Email messages are not in the email inbox.

Opening Outlook for the First Time

Opening Outlook for the First Time

Options for Writing Email

What are the options for writing emails in Outlook?

Other Calendars Appearing Blank

Outlook Calendar appears blank when accessing remotely.

Outlook Crashing On Opening - macOS

Updating macOS and uninstalling and reinstalling Outlook.

Outlook Address Book Search Not Auto-populating

Address book needs to be set to search Name Only for auto filtering to occur

Outlook Asking for Password in macOS

How to reset the KeyChain access

Outlook Asking for Password in Windows

Microsoft account Associated With both personal and Business account

Outlook Asking to Sign In and Then Stops Responding

Fixing the Outlook login error that stops responding

Outlook Calendar Automatically Adding Teams Meeting

Teams add-in adding Teams meeting to every calendar appointment

Outlook Crashing

These are some troubleshooting steps for Outlook crashing.

Outlook Freezes up Frequently

Outlook contacting the server for information error

Outlook Not Syncing Properly Between iPhone, Windows and macOS

Resolving sync issues by removing and readding account in iOS and MacOS

Outlook Rules

How do I use rules in Outlook?

Outlook Saying There Are Unread Messages

This is a known issue. View mailbox through the web interface

Outlook Search Feature Not Working

Reenable search features

Phish Alert Button Missing

How to locate the phish alert button

Problems Accessing Email on Phone

Use the Microsoft Outlook app for email on mobile devices

Problems finding folder in email

Expand a folder to see the other folders it contains

Problems Opening Outlook

Troubleshooting steps when outlook won't open

Problems Syncing in Outlook

Recreate an Outlook Mail profile to resolve various email issues

Receiving Message When Opening Outlook: Autodiscover URL Message

Outlook will redirect to autodiscover-s.outlook.com to set up your USD account.

Recovering Deleted Emails

How to recover deleted emails from your USD email account

Recreating Outlook Profile

Steps for recreating an Oulook profile

Remove Email Account from Outlook

How to remove an email account in Outlook

Removing Delegate Access in Outlook

How to remove delegate access in Outlook 365 for Mac or Windows

Requesting Changes in USD Outlook Profile

How to update and change the Outlook profile

Schedule A Meeting In Outlook With FindTime

Schedule a meeting using Microsoft FindTime in Outlook

Setting up Shared Email Account in macOS

Process for setting up a shared email account in Outlook on a macOS computer

Shared Email Accounts Sent Items Not Going to Right Location

Requesting assistance with setting Outlook to handle shared email accounts correctly

Sharing calendars in Outlook 2016

How to share calendars in Outlook?

Syncing Google Calendar with Outlook

How to subscribe to a Google Calendar in Outlook

The Outlook calendar

What is the Outlook calendar?

The To-Do bar in Outlook

What are the features of the To-Do bar in Outlook?

Tracking multiple calendars in Outlook

How to track multiple calendars in Outlook?

Trouble Accessing Email

How to turn off Cache mode in Outlook

Turning Microsoft Office 365 Focused Inbox On or Off

MS Outlook has a feature called show focused inbox which is enabled by default when you install MS Office 365. This article describes how to turn this feature on or off.

Use colors to get organized in Outlook

How do I use colors in Outlook to get organized?

Use your email to take action

How do you use your email to take actions like storing contact information, creating a task, or setting up a meeting?

Using Send As in Outlook

Follow these steps to send as or on behalf of another email account in Outlook

Using your template in Outlook

How do I use my template in Outlook?

Viewing Shared Mailbox in Outlook Online

How to access a shared mailbox using Outlook Online