Use your email to take action

Tags Outlook


How do you use your email to take actions like storing contact information, creating a task, or setting up a meeting?


Even if an e-mail message doesn't require a direct response, the information in the message may still cause you to:

  1. Store contact information
  2. Create a task
  3. Set up a meeting

You can get started with each action by simply dragging the message to the appropriate button on the Navigation Pane. While this functionality isn't new to Outlook 2016, it's a handy 
way to see how messages in Outlook can have uses beyond e-mail. 

Note that dragging creates a new item, and doesn't get the message out of your Inbox. It's up to you to delete it if you don't need it anymore.
If a message makes you realize that you need to meet with someone, here's a quick way to get started:

  1. Drag the message to the Calendar on the lower left corner Navigation Pane.
  2. A new appointment opens, where you'll fill in the rest of the details (such as the date, time, and location).
  3. Then, you'll invite the person to the meeting, and
  4. Click Send.

For more information about Outlook 2016, please view this article from the CTL: Outlook

If you need further assistance, please click the CTL Support Request button on this page.

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Article ID: 8052
Sun 1/15/23 11:47 AM
Fri 11/3/23 3:58 PM
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