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Articles (75)

A new Specialty and/or Program of Study is Being Offered

Adding a new Specialty or Program of Study

Adding Department Email or Share Mailbox Account to Outlook for Mac

How to add department email and shared mailbox accounts in Outlook for Mac

Adding Mailbox to Account Within Outlook

How to add a share mailbox to Outlook manually

Adding Video to PowerPoint

Steps to insert video into PowerPoint

Assistance Changing Default Email Account

It is not possible to change the default email address to a shared account

Auditing for OneDrive

How to turn on Auditing for OneDrive.

Blocking SPAM in Outlook

What steps can be taken to lessen the amount of SPAM received in email? SPAM is unsolicited, unwanted emails typically sent for marketing purposes.

Cannot Sign a PDF

How to sign PDFs

Checking Office 365 Email

Summary of basic features in Outlook

Connecting to Shared Mailbox in Outlook Mobile

This document will help connect Outlook mobile view a shared mailbox

Converting a PDF Document into a Word Document

How to convert a PDF document into a Word document

Create a site in SharePoint Online

How to create a site in SharePoint Online

Creating A Microsoft Bookings Business

How to start a new Microsoft Bookings Business

Creating a Microsoft Teams Site

Microsoft Teams workspace in Office 365. Microsoft Teams is an entirely new experience that brings together people, conversations and content—along with the tools that teams need—so they can easily collaborate to achieve more. Host audio, video, and web conferences, and chat with anyone inside or outside your organization.

Creating a New Service In Microsoft Bookings

How to create a new service in Microsoft Bookings

Emeritus and Office 365 License

How to get Office 365 as an Emeritus

Enabling Multi-factor Authentication for Office 2013

What to do if you cannot sign in to email after setting up multi-factor authentication.

Error Installing Office 365 Add-In

Requesting to allow installation of an add-in in Office 365

Error Opening Protected Excel File

Users must sign in to Microsoft Office with USD account to view protected Excel files

Files Won't Open in OneDrive

How to fix files not opening from OneDrive

Having Synchronization Problems in Outlook

How to turn off cached exchange mode in Outlook

How to Uninstall Microsoft Teams

Uninstalling application

Install Microsoft Project on Mac

Several alternatives for using Microsoft Project for macOS

Installing Microsoft 365 Applications

Installing Microsoft 365 applications

Installing Microsoft Access

How to install Microsoft Access

Installing Microsoft Office 365

Installation instructions for installing Microsoft Office 365 ProPlus.

Installing Microsoft Office on Personal Devices

Faculty and staff are eligible for the Microsoft’s Home Use Program (HUP). This program enables you to install Microsoft Office on your home computer for a discounted price, and authorizes you to utilize this software for personal use as well as work-related purposes.

Installing Microsoft Project 365

Installing Office 365 Project

Keep OneDrive Files on Computer

How to keep a folder from OneDrive on your computer in case you do not have Internet

Mail Merge from Shared Email Address

Creating new mail profile to enable sending from a share mailbox

Microsoft Editor

Receive advanced grammar and stylistic feedback on clarity, conciseness, formality, vocabulary, and other features

Microsoft Home Use Program

The Microsoft Home Use Program allows employees at eligible companies to buy an annual subscription of Office 365 Home or Office 365 Personal at a discount for use on personal devices.

Microsoft Office is Not Working - macOS

How to make Microsoft Office programs open, and how to enable editing in Office for Mac.

Microsoft Office Isn't Activated

Uninstall older version of Office

Microsoft Teams is Auto-Starting

Setting Teams to not load automatically

Missing Files in OneDrive

Restore missing files from the OneDrive Recycle Bin

Office 365 Not Getting License

How to resolve Office 365 licensing for a new computer or new user

Office 365 Subscription has Expired Message

Office 365 subscription has expired

OneDrive Files Are Not Syncing in Windows

Sign back into OneDrive to enable file syncing

Opening Outlook for the First Time

Opening Outlook for the First Time

Outlook Asking for Password in macOS

How to reset the KeyChain access

Outlook asking for password in Windows

Microsoft account Associated With both personal and Business account

Outlook Crashing

Reinstall Office

Outlook Freezes up Frequently

Outlook contacting the server for information error

Outlook Search Feature Not Working

Reenable search features

Page Numbers Not Displaying Correctly in Word

Correcting page numbers displayed as { PAGE \* MERGEFORMAT } in Word. Usually happens with Endnote installed but research shows it can happen without Endnote.

Problems Opening Outlook

Troubleshooting steps when outlook won't open

Problems Recording Audio on PowerPoint Presentations

Audio recordings do not work in older versions of the PowerPoint file format

Problems Saving to OneDrive

Turn off Files On-Demand

Problems Syncing in Outlook

Recreate an Outlook Mail profile to resolve various email issues

Questions About Using OneDrive

General information regarding USD provided OneDrive account

Receiving ODBC Error Getting Banner or Colleague Data in Microsoft Access or Microsoft Excel

ODBC error 3146 or 3151 - contact the USD Service Desk for assistance

Recovering an Unsaved Document in Microsoft Word.

Recovering unsaved Microsoft Word document after reboot or computer crash

Repairing Microsoft Office

Use to repair the Office applications.

Requesting a SharePoint Site

How to request a new SharePoint site

Requesting Microsoft 365 Application License

How to get Microsoft 365 Applications

Setting up OneDrive in Windows

Installing the OneDrive for Business Sync Client

Sharing Folders or Files in OneDrive

How to share OneDrive files and folders with other people

Sign into Office

office is installed on my computer how do I sign in

Skype for Business Access

Skype for Business has the same features as Skype, but it is meant for use in a corporate environment

Skype Is Not Working

Skype is not working and is asking for a user with administrative privileges to log in.

Syncing Problems with OneNote

Syncing errors can occur when OneNote files are opened from the local copy in OneDrive rather than through the OneDrive service built into Microsoft Office products.

Unable to Access Microsoft Services

Reporting an issue with accessing Microsoft Services from on campus network

Unable to Activate Office on a Mac

Uninstall and reinstall office pro plus

Unable to Block Email

Unsubscribe from unwanted newsletters. If you signed up on a site that sends lots of emails, like promotions or newsletters, you can use the unsubscribe link to stop getting these emails.

Unable to Open Word Document from OneDrive

How to open Word documents in OneDrive

Upload Failed Error When Editing or Opening Documents

Troubleshooting Upload Failed error in Microsoft Office

Uploading Microsoft Office Profile Picture

How to upload a profile photo to your Microsoft Office profile.

Word Document Text Showing Symbols

Troubleshooting Word issues