Needing Newer Version of Microsoft Office

Issue/Question

I have two computer systems.  Can I get the same version of Office on both of them?

I am having issues with documents and spreadsheets

Requesting upgrade to newer version of Word

Microsoft Office needs updated

My Office 2013 says it isn't activated

Sharepoint gives errors when trying to save to it

I am getting a pop-up box today concerning Microsoft Office Activation Wizard

My desktop Outlook email application has stopped functioning since the DUO roll-out. Outlook will not accept my credentials

Our email no longer works

My document doesn't look right when I open it on this computer

 I recently updated EndnoteX20, however, I always fail to add the endnote plugin for Microsoft Word 2010 on this computer

Environment

  • Windows 7
  • Windows10
  • Office 2010
  • Office 2013
  • Office 2016
  • Office 365

Cause

Update to latest version of Microsoft Office

Resolution

  1. Open Programs and Features
  2. Select Microsoft Office 
  3. Click Uninstall
  4. Follow prompts
  5. Reboot
  6. Follow article Install Office 365

Please contact the Service Desk for assistance

Details

Article ID: 547
Created
Fri 8/24/18 12:32 PM
Modified
Fri 10/22/21 8:22 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated