Knowledge Base

Categories (11)

Covid-19 FAQ

Information about COVID-19 and the University of South Dakota

Academic Advising

Help you to Succeed academically and socially, Academic scheduling and major exploration, declaration or change


Why USD, Applying, Majors & Academic Programs, Information for Parents, Scholarships

Business Office

Billing, payment plans, refunds.

Charlie's Bookstore & Fan Shop

USD's online bookstore,, First Day Access (FDA) materials, Charlie's USD merchandise

Experiential Learning and Education Abroad

Alternative Week of Off-Campus Learning (AWOL), Study abroad, National Student Exchange, Undergraduate research and creative scholarship, &
Nationally competitive awards and fellowships

Financial Aid

FAFSA, award letter, loans

Housing and Meal Plans

On-Campus Housing, Off-Campus Housing, Housing Deposit, room assignments.


Access library resources, articles, e-books, databases, Interlibrary loan


Transcripts, Degree Audit, Registration


Technology information and self-help

Articles (14)

Pinned Article Requesting Knowledge added to Coyote One Stop

How to request content be added to Coyote One Stop. This is a request to add any Knowledge to all of Coyote One Stop, not only Technology.

Pinned Article Using Coyote One Stop

Coyote One Stop is a convenient way to request assistance and search informational articles to resolve all your questions.

Pinned Article Viewing my Tickets

How to view tickets you have submitted to Coyote One Stop or ITS.

Add money to Coyote Card

How do I add money to my Coyote Card account?

Contacting Student Legal Aid

How do I contact student legal aid?

Coyote Card use

Your Coyote Card will be your single most important piece of identification here at USD. This multi-purpose ID will be your identification, meal, and library card. You will use your card for residence hall access, laundry and vending machines, photocopies, printing, supplies and books and even as a debit card that can be used with campus and community vendors.

How to change the ringtone for a Cisco 8851 Voice over Internet Protocol (VoIP) phone

Instructions on changing the ringtone on a Cisco VoIP Phone

Providing Article Feedback

Provide Feedback with straight forward instructions

Recovering Lost Items On Campus

Where lost and found items can be found

Requesting New Knowledge Article

How to request knowledge be added to the Knowledge Base.

Requesting Student Organization Funding

How to receive student organization funding

Running for Senate

How do I run for senate?

Starting a Student Organization

How do I create a student organization

When are Student Government Association Meetings

When and where are Student government meetings