Knowledge Base

Categories (12)

Academic Advising

Help you to Succeed academically and socially, Academic scheduling and major exploration, declaration or change


Why USD, Applying, Majors & Academic Programs, Information for Parents, Scholarships

Business Office

Billing, payment plans, refunds.

Charlie's Bookstore & Fan Shop

USD's online bookstore,, First Day Access (FDA) materials, Charlie's USD merchandise

Experiential Learning and Education Abroad

Alternative Week of Off-Campus Learning (AWOL), Study abroad, National Student Exchange, Undergraduate research and creative scholarship, &
Nationally competitive awards and fellowships

Financial Aid

FAFSA, award letter, loans

Housing and Meal Plans

On-Campus Housing, Off-Campus Housing, Housing Deposit, room assignments.

Human Resources

Payroll and benefits, recruitment & selection, performance management, training & development, handbooks & policies, equal opportunity & anti-harassment


Access library resources, articles, e-books, databases, Interlibrary loan

Opportunity Center

The USD Opportunity Center offers a central connection point for campus resources that are designed specifically for student success. At the Opportunity Center, we’ll guide you to the student support service you or your student needs to navigate life at USD.


Transcripts, Degree Audit, Registration


Technology information and self-help

Articles (40)

Pinned Article Requesting Knowledge added to Coyote One Stop

How to request content be added to Coyote One Stop. This is a request to add any Knowledge to all of Coyote One Stop, not only Technology.

Pinned Article Using Coyote One Stop

Coyote One Stop is a convenient way to request assistance and search informational articles to resolve all your questions.

Pinned Article Viewing my Tickets

How to view tickets you have submitted to Coyote One Stop or ITS.

Bicycle Registration

How to register your bike on campus.

Campus Annual Fire Safety Security Report

In compliance with federal law, the University of South Dakota prepares an annual report on campus safety, security programs and services.

Campus Safety Escorts

Campus escorts is a service provided by the University Police Department for students and employees who feel more secure moving about campus in the company of a police officer

Canceling Registration for Fitness Class

Instructions on how to cancel a registration for a fitness class

Configuring Advanced Delivery Policy for KnowBe4

How to guide for configuring Microsoft 365 and KnowBe4 such that phishing simulations do not trigger false positives.

Contacting Student Legal Aid

How do I contact student legal aid?

Contacting the Service Desk

Information Technology Services (ITS) provides technology support for USD's students, faculty and staff.  The Service Desk is staffed with full-time technicians who will take time to assist you with your technology needs.

Device Says Violation: Quarantine Established

The network will flag devices that may have an infection and block them from our network until the threat has been removed.

Elsevier/Evolve Website Not Loading

Elsevier webpage not opening using IE.

Firearm Storage

Residential students and guests wishing to store firearms who do not have a personal vehicle in which to do so, or who wish to store in an alternate location from their vehicle, may store their firearm at the University Police Department storage facility at no charge

Licensure-Track Program Determinations

Making a formal determination whether an academic program's educational requirements meet prerequisites for professional licensure.

Licensure-Track Program Disclosures for Prospective and Current Students

Providing the required public and individual disclosure notifications to prospective and current students

Logging in to the Parking System

How to log in to the USD Parking System

Missing Start Quiz Link in D2L

Troubleshooting missing start quiz button on D2L exam

New Key Request or Transfer key to New Owner

USD New Key & Transfer Request when giving your building or room key to another USD employee

Postal Services on Campus

Services offered by Postal on campus

Processing Effort Certification SuperUser access request

Set up Effort Certification SuperUser access after the fact

Processing RIS TDX Account Request

Process a RIS TDX request

Providing Article Feedback

Provide Feedback with straight forward instructions

Recovering Lost Items On Campus

Where lost and found items can be found

Refreshing Network Closet - Configuration

Network Closet Refresh - Steps to take to Configure Switch Stack

Renting Yote Bikes

Where and how to check out a Yote Bike.

Reporting Off-Campus/Out-of-State Activities

Required to ensure proper state authorization and to comply with annual data reporting requirements for participation in the State Authorization Reciprocity Agreement (SARA).

Requesting a Fleet Vehicle

Requesting a Fleet Vehicle

Requesting a RIS TDX Account

How to request a RIS TDX account

Requesting Effort Certification SuperUser Setup

How to request Effort Certification Super User after the initial Banner Access request

Requesting Student Organization Funding

How to receive student organization funding

Running for Senate

How do I run for senate?

Starting a Student Organization

How do I create a student organization

USD Respiratory Protection Program

Steps through the USD Respiratory Protection Program

USD Spirit Shirt Design Contest Rules

USD Spirit Shirt Design Contest Rules

USD Threat Assessment Team

Threat Assessment Team is to enhance community safety by investigating and evaluating expressed concerns regarding intimidating, threatening or potentially violent behavior.

Using USD's Self-Help Site for Mental Health, Wellness & Life Skill Resources

USD offers online resources for students, faculty and staff to get help for common concerns 24/7, take a free, mental health screening and learn how to recognize signs of psychological distress to help a friend in need.

When are Student Government Association Meetings

When and where are Student government meetings

Working Adding User to University Deposits Database

Adding a user to the University Deposits database