Search64 Results

Voicemail Not Going to Email
Voicemail is not being sent to email
Not Receiving Faculty/Staff/Student Emails Sent by Marketing
What to do if a user is not receiving campus-wide emails from Marketing.
Requesting an Out of Office Message for Someone Else
How to request an Out of Office message to be set for someone else.
USD Account Claim - Account Activation - Setting up USD Email
How to pick up USD account
Account Pickup
Account Activation
Setting up USD Email
Claim Code
claim account
Requesting a New or Updating a Vanity/Short URL
How to request a vanity or short URL
Sending Emails To Slate Timeline Using Gateway Connections
This article explains how to use the Gateway Connections link in Slate to send an email to a timeline by placing the link in the BCC field, and how to confirm the email in the Gateway so it is attached to the correct record.
Finding Old Emails in Outlook
How to use the Archive feature in Outlook to view emails older than 12 months.
Removing Calendar Permissions in Outlook
How to grant or remove others permissions to your Outlook calendar.
Adding Merge Fields to Slate Snippets
Instructions for adding field exports to Slate snippets to enable merge field functionality in email templates
Requesting to Add or Remove Access to Shared Mailbox
How to request access to a shared or departmental email mailbox.
Requesting Access to Email Group Account
Interactions in Slate
Instructions for manually recording phone calls, meetings, and direct outreach activities on student records in Slate's Timeline. Counselors can log interactions by clicking New Interaction on a student record and selecting the interaction type, date, and adding a brief description.
Setting up Shared Email Account in macOS
Process for setting up a shared email account in Outlook on a macOS computer
Unable to Access Email
How to access email
Error Accessing Mail.usd.edu
Users unable to view mailbox via mail.usd.edu. Resolving no mailbox and no license error.