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Instructions for manually recording phone calls, meetings, and direct outreach activities on student records in Slate's Timeline. Counselors can log interactions by clicking New Interaction on a student record and selecting the interaction type, date, and adding a brief description.
Process for setting up a shared email account in Outlook on a macOS computer
Voicemail is not being sent to email
How to access email
Users unable to view mailbox via mail.usd.edu. Resolving no mailbox and no license error.
Troubleshooting steps when outlook won't open
How to set up and remove mail forwarding
Creating a Backup .PST File of your emails
Requesting access to an employee mailbox
How to grant or remove others permissions to your Outlook calendar.
How to request a vanity or short URL
How to add department email and shared mailbox accounts in Outlook for Mac.
How to send emails to a large number of recipients.
What to do when you can not log in to your email and it says "The mailbox isn't available. This may have occurred because the license for the mailbox has expired."
How to set up a USD email on a smart phone