Issue/Question
I cannot access my email
I am unable to send emails using my Outlook account
Error: We are sorry, but you do not have access to Email. Please contact your Organization Administrator for access.
Error: Something went wrong mailbox couldn't be found
Error: X-Auth-Error Microsoft.Exchange.Clients.Security.MailboxNotFoundException
Environment
- USD Email
- My USD Portal
- mail.usd.edu
- OWA
Cause
Multiple Causes
Resolution
Note: If the website is being blocked by third party Antivirus software, such as Bitdefender or McAffee, you will need to check their software support site(s) for instructions on how to unblock a safe site
- Use a different web browser
- Clear Cache & Cookies
- Try logging into email by browsing to mail.usd.edu
- Reset your USD account Password