Creating a Backup of Emails

Issue/Question

I would like a copy of my emails

Can you transfer my emails to a new account?

Environment

  • Microsoft Outlook

Resolution

Creating a Backup .PST File

  1. Open Microsoft Outlook
  2. Click File in the top left
  3. Select Open & Export
  4. Select Import/Export
  5. Select Export to a file
  6. Click Next
  7. Select Outlook Data File (.pst)
  8. Click Next
  9. Select the mail folder you want to back up and select Next
  10. Click Browse
  11. Select the location where you want the new .PST file to be saved
  12. Create and name the .PST File for your USD emails
  13. Click Finish

Moving Emails from a .PST File to Outlook

  1. Open a different email account in Microsoft Outlook
  2. In Outlook, select the File tab
  3. In the Open category
  4. Click Import
  5. In the Import and Export Wizard, select Important from another program or file
  6. Click Next
  7. Select Browse and select the .PST File to import
  8. Click Next
  9. Select the folder that you would like to import
    Note: To import everything in the .PST File, select the top of the hierarchy
    Note: The top folder (usually Personal Folders, Outlook Data File, or your email address) is selected automatically. Include subfolders is selected by default. All folders under the folder selected will be imported
  10. Click Finish

Details

Article ID: 942
Created
Thu 10/18/18 11:58 AM
Modified
Fri 7/2/21 9:43 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
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