Technology

Technology information and self-help

Categories (11)

Accounts and User Access

Account and password information, system access, and network drive/share requests

Classroom and Computer Lab Support

Audio-visual technology in classrooms, public areas, and conference/meeting rooms

Computers, Peripherals and Hardware

Desktop and laptop computers, printing, peripheral hardware and mobile devices

Digital Learning Resources

D2L, Turnitin, Respondus Lockdown Browser, Course Design, Instructional Tools, and Academic Compliance

Email, Calendars and Collaboration Tools

Email, calendars, Zoom, WebEx, and other productivity services

Network & WiFi

Connecting devices to the USD's network

Phones and Audio Conferencing

Phones, voicemail, and audio conferencing systems

Purchasing & Discounts

Articles about the purchase of discounted personal laptops and software.

Security & Safe Computing

Information on IT security including the ability to report a security incident and how to protect yourself.

Software and Applications

University software such as Banner, Colleague, SharePoint, Office, Salesforce, and SDEZBuy

University Sites

myUSD portal, www.usd.edu, apps.usd.edu, and other USD websites

Articles (10)

Pinned Article Permission Checklist

Checklist for access to services needed to fulfill job duties

Pinned Article Students Accessing Resources from Off-Campus

How students can access various technology resources from off-campus

Pinned Article Teaching and Working Remotely

How to access varous technology resources from off-campus

Pinned Article Working Securely from Home

A brief guide for working securely from home

Logging Into Lawrence HPC (Windows)

Instructions for logging into Lawrence HPC on Windows

Reporting an Error With Microsoft Access

How to request corrections to Microsoft Access Application where errors exist

Student Top 5 Checklist

Follow our checklist to get connected, get service, and get support.

Subscribing to ITS Alert board

How to subscribe to ITS alerts, Scheduled Maintenance, Outages and Announcements

Technology Readiness

Use this information and downloads for the most essential services for successful work from home experience.

Viewing ITS Maintenance

How to view ITS Alert Board for finding up to date information about technology related issues at USD. These issues include server problems, virus alerts, and much, much more.