Outlook Not Opening


Outlook takes a long time to open and it has an error

Error: USD account needs to be renamed

Error: Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The information store could not be opened


  • Microsoft Outlook


  1. Press the Key and the R key at the same time.
  2. In the run line, type Outlook.exe /safe and click the OK button.
  3. If Outlook opens, close and try to open it normally.
  4. Recreate Outlook Profile
  5. Repair Office
  6. Use the Microsoft Support and Recovery Assistant to repair Outlook


Article ID: 1019
Thu 10/25/18 8:32 AM
Wed 10/14/20 3:32 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Not Validated