Repairing Microsoft Office

Issue/Question

Outlook is preventing my computer from shutting shutdown

I have problems with Microsoft (MS) Office, Excel, Outlook, and Word

I am unable to access my USD email. Outlook will not open.

Error: COULDN'T VERIFY SUBSCRIPTION Outlook couldn't verify your Office 365 subscription. Please make sure that you're connected to the Internet.

Environment

• Windows
• Microsoft Office 365

Resolution

Note: Make sure all applications are closed

1. Click 
2. Type Control Panel
3. Click Control Panel
4. Click Programs and Features or Uninstall a program
5. Click Microsoft 365 Apps for enterprise - en-us
   Note: Title of installed version of Office may vary slightly
6. Click Change at top of screen
7. Click Repair
8. Select Quick Repair
   Note: If Quick Repair does not resolve the issue, run again and select Online Repair
9. Click Repair
10. Follow the prompts to complete the repair
11. Restart your computer

Please contact the Service Desk  if you need further assistance