Adding Department Email or Share Mailbox Account to Outlook for Mac


Please add the department email accounts to Outlook. 


  • Outlook
  • mac OS


  1. Verify you have permission to the account
    1. You must have Office 2016 or newer
    2. See Installing Microsoft Office 365 for assistance
  2. Click Tools
  3. Click Accounts
  4. Click Delegation and Sharing
  5. Click Shared with Me
  6. Click + in lower left
  7. Enter  Department or Shared email address
  8. Click Add
  9. Click Done
    Note:  If you are adding another account repeat steps 6-8


Article ID: 2033
Thu 1/17/19 1:12 PM
Wed 3/23/22 9:00 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Related Articles (3)

Installation instructions for installing Microsoft Office 365 ProPlus.
Departmental Accounts are created to support departmental business. The Departmental Accounts tool allows users to add or remove owners of existing accounts, or request a new departmental account.
How to access a shared mailbox using Outlook Online