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How to request access to a shared department mailbox
Requesting a shared mailbox using the Departmental accounts management application
Troubleshooting problems sending email from a shared account
How to use the Archive feature in Outlook to view emails older than 12 months.
How to add a share mailbox to Outlook manually
How to add department email and shared mailbox accounts in Outlook
How to access a shared mailbox using Outlook Online
How-to guide for using the phish alert button from a shared mailbox
This is a known issue. View mailbox through the web interface
How to request a Departmental or Organizational Account/Mailbox