Requesting Access to Shared Mailbox

Issue/Question

These people need access to a shared mailbox

I lost my access to a shared mailbox

I need access to my department email

Environment

  • Microsoft Outlook
  • Microsoft Exchange

Resolution

Note: You cannot request access for yourself

  1.  Please contact the Service Desk with the following information: 
    1. The name of the employee(s)
    2. What level of access they should have
      1. Full Access
      2. Send As access
      3. Send on Behalf of access
    3. The name of the shared mailbox

ITS STAFF ONLY

  1. Follow Granting Access to Shared Mailbox

Details

Article ID: 3104
Created
Thu 5/23/19 10:19 AM
Modified
Fri 8/6/21 7:40 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated