Link to the Zoom documentation for installing the Outlook plugin
Distribution list information
Convert email address for @coyotes.usd.edu to @usd.edu
Turn off Conversation mode in Outlook
How to get email attachments that were blocked by USD
A guide to avoiding legitimate University email landing in the Junk folder
Removing email account and setting it up again on iPad
How to set up a USD email on a smart phone
How to update the time zone selection for an office 365 email account
Explains what spoofing is and the technology USD has employed to deter it
Users unable to view mailbox via mail.usd.edu. Resolving no mailbox and no license error.
Granting Permission to View Email Folders
If a manually forwarded email from USD to Sanford Health is not delivered then the problem needs to be identified if it is a USD or Sanford Health issue and the appropriate IT department notified.
Issue receiving emails to alternate email address
Process for working with encrypted email
How to Opt-In for Alumni email account after graduating or leaving USD
Turning off Show as Conversations view
IMAP and POP3 are no longer supported
Email attachment limit is 36MB
The Quarantine folder contains email that is deemed malicious and those emails can be deleted
How to handle email messages that have a warning stating the sender is suspicious
How to report error do not have a mailbox.
USD does phishing tests and requires training if an individual fails the test
How to remove mail forwarding
First Contact Safety Tip has been enabled on USD email system
How to remove an email from your mobile phone
How to fix the Hop Count Exceeded error message
Information on how to report a suspicious email, How to Use the Phish Alert Button.
Request to whitelist a Web Address or Email
How to request access to email messages in the Inbox of a former employee
Requesting access to an employee mailbox
How to request an email domain to bypass SPAM filtering
Requesting the creation of an email distribution group
Requesting classification of a link from a campus partner as safe is not necessary
How to request access to a shared or departmental email mailbox.
How to request an email forward setup or changed for a Sanford School of Medicine Affiliates or Faculty.
How to set up and remove mail forwarding
How to set up departmental accounts. Departmental accounts should no longer be configured with username/password
How to share your Outlook Calendar outside the organization
How to resolve issue with email no longer syncing to mobile devices after setting up Duo Mobile
How to resolve issue with email Mac devices after setting up Duo MFA?
How to resolve issues logging into email.
When passwords or permissions are changed Group Policy may need to be manually updated
How to open attachments from within USD email
Troubleshooting problems sending email from a shared account
How to send emails to a large number of recipients.
How to verify if an employee is part of the USD Staff list
Process for adding shared email folders in Oultook
Voicemail is not being sent to email
Determine at which point a student begins to receive the all-student emails