Setting Up and Removing Mail Forwarding


How do I set up mail forwarding?

How do I remove my mail forwarding?

How do I transfer mail to a different email account?


  • Microsoft Office 365


Note: University assigned email addresses are an official means of communication for the University. Those who forward their email from their official University email address do so at their own risk. ITS is not responsible for mail forwarding settings, and the Service Desk will not provide support for unofficial email services. For more information, see USD Policy 5.007

  1. Log in to your USD email account at
  2. At the top right of the page, click the gear icon 
  3. In the search field type Forwarding
  4. Click Forwarding
  5. Check Enable forwarding to start forwarding then add the desired email
    Note: Uncheck Enable forwarding to disable forwarding
    Note: Contact the respective IT department for non-USD emails, i.e. K12
  6. Click Save

Please contact the Service Desk if you need further assistance


  1. If this a request to set up a forward from one shared (org/departmental) mailbox to another go here


Article ID: 330
Wed 7/25/18 9:25 AM
Fri 6/10/22 3:04 PM
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For security purposes, effective June 21, 2022 all email forwarding will be stopped (forwarding has already been disabled for the Avera, Monument, Sanford, and VA systems)

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Email system and address provided by USD.