Verify an on premise service can send emails
Co-hosts Alternative-Host must also be licensed users of Zoom
Steps for adding the WebEx Outlook Plug-in to schedule and start WebEx Meetings
How to add a new subscriber to a Listserv you own
How-to guide for modifying rules on shared mailboxes
Bulk updates to subscribers in a listserv
Calendar invitation going straight to the calendar and not showing up in the inbox to approve or deny
How to fix the Zoom camera issue
cancelling appointment with USD Writing Center
How do I restrict or encrypt a document to protect it
How to dial web conference SIP address from a video conference equipped room for Zoom, WebEx, or other web conference.
How to create a new channel in an existing Microsoft Teams site.
Creating Class group in Outlook.
Guide on resolving SSOM Email issues
How to make emails not delayed
Finding hidden or missing emails
How to Enable Polling in personal Zoom account.
Troubleshooting Operation failed error when attempting to attach files in Outlook
Troubleshooting Microsoft Outlook Errors.
Removing an old voicemail forward to an email
How to join a Webex meeting
How to list all subscribers of a Listserv
Fixing Listserv email issues
Contact the service desk with all the information necessary to help us troubleshoot the problem
Determine the send policy
What to expect when a listserv message does not seem to be delivered
How to add or remove Owners to a Listserv
How to make the email preview pane in Outlook stay the same
How-to guide for using the phish alert button from a shared mailbox
Phish Alert Button is grayed out in the Outlook ribbon when Reading Pane is turned Off.
Problems accessing departmental email account
How-to guide for purging deleted messages in Outlook
How to fix RSS Feed reported errors in Outlook
Instructions for bulk deleting subscribers or deleting a single subscriber from a listserv
LISTSERV allows you to set up and manage your own opt-in email list. With LISTSERV you can target your opt-in specific audience in managing newsletters, announcements, updates, discussion groups and other communications to members of your email community.
How to verify user access on a listserv
How to request that a Listserv be deleted
How to request an Out of Office message to be set for someone else.
Requesting email account re-activation.
Requesting that an email server no longer be blocked by USD
Answering LISTSERV questions
How to Schedule a Webex Meeting
Sending a calendar event to a listserv is possible and it is the same as sending a normal invite
How to get a new Listserv password
How to set an automatic reply on a Shared Mailbox
Steps to add your USD account to Outlook
What services should I use for file sharing and collaboration during accreditation of my program.
How to Subscribe to LISTSERV List
Email address may be typed incorrectly or email address is no longer in use
Requesting removal from listserv
Instructions for updating the local GAL with what is in Office 365
How to use Webex Events when you need to host a webinar
Webex Training is very similar to Webex Meetings, but contains the ability to use breakout sessions.
What to do when you request delivery receipts but do not receive them
Sometimes after a recording the processing of the recording can get stuck. If you provide the appropriate information ITS can contact Zoom with information to see if it can be pushed through the process.
Zoom replaced Blackboard Collaborate in 2019