Camera Issues with Zoom Meeting

Issue/Question

When I enter a Zoom Meeting, the image jumps up and down on the screen

When I connect to Zoom there are lines through my camera display

When I connect to Zoom I have a crossed out camera icon despite the camera being enabled in Zoom

Environment

  • Zoom

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Detailed description of the issue seen
    2. Location of issue

Details

Article ID: 3012
Created
Tue 5/14/19 10:16 AM
Modified
Tue 3/23/21 1:47 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated