Camera Issues with Zoom Meeting

Issue/Question

When I enter a Zoom Meeting, the image jumps up and down on the screen

When I connect to Zoom there are lines through my camera display

When I connect to Zoom I have a crossed out camera icon despite the camera being enabled in Zoom

Camera quality is not very good during Zoom meeting

Environment

• Zoom

Resolution

1. For camera quality check Zoom Video settings
   1. Click the ^ by the Stop Video button on the bottom bar
   2. Click Video Settings....
   3. Place a check mark in the box next to HD
   4. If lighting is low in the room, try placing a check mark in the box next to Adjust for low light
2. Please contact the Service Desk with the following information: 
   1. Detailed description of the issue seen
   2. Location of issue