Add a Contact in Jabber


Customer wants to add a contact in Jabber.


  • Cisco Jabber
  • VOIP


  1. Open Jabber
  2. Use search window under the user name to find the contact (search by name)
  3. Click on the name.
  4. Click on the  behind the name
  5. To organize contacts by department or location click on New Group
    •   To leave all contacts in a list proceed to step 8
  6. Enter Group Name
  7. Click Create
  8. Click Add


Article ID: 2132
Mon 1/28/19 2:24 PM
Wed 7/15/20 12:27 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

Related Services / Offerings (1)

Cisco Jabber is the university-supported instant messaging application