Problems accessing departmental email account

Issue/Question

Unable to access departmental email account

The shared account is asking for a password

The Shared account is asking for DUO

Environment

  • Windows OS
  • Outlook

Resolution

Details

Article ID: 508
Created
Thu 8/16/18 7:33 AM
Modified
Wed 8/30/23 9:45 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated