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How to request access to a shared department mailbox
Requesting a shared mailbox using the Departmental accounts management application
Troubleshooting problems sending email from a shared account
Process for setting up a shared email account in Outlook on a macOS computer
How to add department email and shared mailbox accounts in Outlook
How to access a shared mailbox using Outlook Online
How to set up departmental accounts. Departmental accounts should no longer be configured with username/password
How to request a Departmental or Organizational Account/Mailbox