Requesting a Departmental or Shared Email Account

Issue/Question

How to request a departmental, organizational, or shared email address

How do I go about setting up an email address that multiple people will receive emails from?

Environment

• Department Account Management App

Resolution

Note: ITS no longer supports accounts and shared passwords, we can only provide a shared email address

1. Log into Department Accounts App
2. Click on the Request Account link
3. In the Request Form enter the following information
   1. Enter text for a display name in Requested Name
   2. Enter new account’s email address in Requested Email Address 
   3. Select the requesting Department
   4. Enter a reason for the requested email address under Purpose
4. Click REQUEST ACCOUNT
   Note: Expected turn around time on this type of request is 10 days