Requesting to Delete a Departmental or Shared Email Account

Tags email mailbox

Issue/Question

This email address is no longer used or needed 

Environment

  • Outlook
  • Email

Cause

A department can request that an account be deleted if it is no longer in use 

Resolution

  1. Contact the Service Desk with the following information
    • Department
    • Owner(s)
    • Email Address of Mailbox
    • Reason for deletion

ITS STAFF ONLY

  1. Assign to Operations
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How to remove an email account in Outlook.
Requesting a shared mailbox using the Departmental accounts management application