A service is not sending emails

Issue/Question

How can I verify that a service is sending emails successfully

Unable to relay error sending email from Student Manager

Environment

  • smtp.usd.edu
  • Email Routing

Cause

 

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. The name of the server/service that isn't sending email
    2. The steps to reproduce an email send
    3. Support contact for the service

Details

Article ID: 4495
Created
Fri 1/10/20 11:26 AM
Modified
Thu 12/2/21 11:30 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated