Add Alternative-Host or Co-Host on my Zoom

Issue/Question

I have a Graduate Teaching Assistant and I need him to have access to my D2L Zoom for the course; we both need to have host access

I have a Secretary that I need to have access to my Zoom Meeting

Environment

  • Zoom 
  • D2L 
  • non-D2L

Cause

To be a co-host the other person(s) must have a licensed account also

If they are a licensed Zoom user - you can only add them as co-host during a Zoom meeting

To be an alternative-host the other person(s) must have a licensed account also

Alternative-hosts can be assigned when scheduling the meeting

If they are not a licensed Zoom user - you will need to have their account updated to licensed and then you will be able to add them as co-host in Zoom

Resolution

Note: Alternative host can start the meeting using the Join Link in the email or calendar invite sent to them by the host.
Note: The meeting will NOT display in the upcoming meeting list in the desktop client or mobile app for alternative hosts.

  1.  Please contact the Service Desk with the following information: 
    1. Other co-host or alternative-host name/email address
    2. Indicate that they need to be moved to the licensed version of Zoom so you can make them a co-host

ITS STAFF ONLY

  1. Follow Resolving Basic User Status in Zoom

Details

Article ID: 5416
Created
Wed 8/19/20 2:17 PM
Modified
Thu 12/3/20 11:03 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated