Signing up for Duo MFA

Issue/Question

How do I sign up for Duo?

How do I configure Duo?

Environment

  • Duo Multi-Factor Authentication

Resolution

Note: You will need to complete the Duo setup in one sitting. If you start it and quit, you will need to contact the Service Desk for assistance.

Note: Instructions are best followed from a computer. 

Mobile Phone

Note: Phone must be connected to wi-fi or have a cell signal to complete Duo setup

  1. On your phone
    1. Install Duo Mobile app from your phone's app store
  2. On your computer
    1. Open USD Duo Site
    2. Sign on with USD credentials
    3. Click Start setup
      Note: If you have already set up a device, you can set up another device by clicking Add another device
    4. Click Mobile phone
    5. Click Continue
    6. Enter your phone number
    7. Click Continue
    8. Click the phone type
    9. Click Continue
    10. Click I have Duo Mobile installed
    11. Open the Duo Mobile app
    12. Tap the + button
    13. Tap Use QR code
    14. With your phone, Scan the barcode on the computer screen
      Note: If you are doing this on your phone, click the link under the barcode
    15. Click Continue
    16. Instructions to Enable Duo Restore

Tablet

  1. Install Duo Mobile app from your tablet's app store
  2. Open USD Duo Site
  3. Sign on with USD credentials
  4. Click Start setup
    Note: If you have already set up a device, you can set up another device by clicking Add another device
  5. Click Tablet
  6. Click Continue
  7. Click the tablet type
  8. Click Continue
  9. Click I have Duo Mobile installed
  10. Open the Duo Mobile app
  11. Tap the + button
  12. Scan the barcode on the computer screen
  13. Click Continue

Yubico Security Key

Note: Yubico keys will not work with the VPN or remote.usd.edu
Note: Yubico keys do not work with Internet Explorer browser.  They will work with Safari, Chrome, and Firefox

  1. Open USD Duo Site
  2. Sign on with USD credentials
  3. Click Start setup
    Note: If you have already set up a device, you can set up another device by clicking Add another device
  4. Click Security Key
  5. Click Continue
  6. Insert your key into the computer
  7. Tap the metal contact on the security key
  8. Click Continue
 

Details

Article ID: 3503
Created
Mon 7/22/19 1:42 PM
Modified
Fri 6/10/22 2:18 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Articles (4)

How to reactivate Duo on new iOS phone or Devices.
How to reactivate Duo Mobile App on New Android Phone or Android Device.
Duo Security is USD's multi-factor authentication (MFA) solution

Related Services / Offerings (1)

Two-factor authentication provides a second layer of security to any type of login, requiring extra information or a physical device to log in, in addition to your password. By requiring two different channels of authentication, we can protect user logins from remote attacks that may exploit stolen usernames and passwords.