Signing up for Duo MFA

Issue/Question

How do I sign up for Duo?

How do I configure Duo?

Environment

  • Duo Multi-Factor Authentication

Resolution

Note: You will need to complete the Duo setup in one sitting. If you start it and quit, you will need to contact the Service Desk for assistance.

Mobile Phone

  1. Install Duo Mobile app from your phone's app store
  2. Open USD Duo Site
  3. Sign on with USD credentials
  4. Click Start setup
    Note: If you have already set up a device, you can set up another device by clicking Add another device
  5. Click Mobile phone
  6. Click Continue
  7. Enter your phone number
  8. Click Continue
  9. Click the phone type
  10. Click Continue
  11. Click I have Duo Mobile installed
  12. Open the Duo Mobile app
  13. Tap the + button
  14. Scan the barcode on the computer screen
    Note: If you are doing this on your phone, click the link under the barcode
  15. Click Continue
  16. Instructions to Enable Duo Restore

Tablet

  1. Install Duo Mobile app from your tablet's app store
  2. Open USD Duo Site
  3. Sign on with USD credentials
  4. Click Start setup
    Note: If you have already set up a device, you can set up another device by clicking Add another device
  5. Click Tablet
  6. Click Continue
  7. Click the tablet type
  8. Click Continue
  9. Click I have Duo Mobile installed
  10. Open the Duo Mobile app
  11. Tap the + button
  12. Scan the barcode on the computer screen
  13. Click Continue

Yubico Security Key

Note: Yubico keys will not work with the VPN or remote.usd.edu
Note: Yubico keys do not work with Internet Explorer browser.  They will work with Safari, Chrome, and Firefox

  1. Open USD Duo Site
  2. Sign on with USD credentials
  3. Click Start setup
    Note: If you have already set up a device, you can set up another device by clicking Add another device
  4. Click Security Key
  5. Click Continue
  6. Insert your key into the computer
  7. Tap the metal contact on the security key
  8. Click Continue
 

Details

Article ID: 3503
Created
Mon 7/22/19 1:42 PM
Modified
Thu 4/29/21 3:54 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated