Options for Duo Multi-factor Authentication

Issue/Question

What other options are available for Duo besides a smart phone?

Why can't I sign up for text messages from Duo?

Environment

  • Duo Multi-Factor Authentication (MFA)

Resolution

USD supports several options for Duo MFA

  • Duo mobile app on any Android or iOS Device, including tablets
  • Universal two-factor (U2F) Security Keys
    • Security Keys that support U2F (not Yubico)
  • Hardware tokens
    • Duo Hardware Tokens available for purchase at the Service Desk
    • Other One-Time Password (OTP) Hardware Tokens
  • WebAuthn with Touch ID
    Note: Requires Chrome browser and MacBook with Touch ID

Purchase a Hardware Token or Security Key from Service Desk

USD does not support text messages for Duo MFA because the SIM Swap attack allows attackers to gain access to your account

Follow Signing Up for Duo to configure your device

Details

Article ID: 3504
Created
Mon 7/22/19 1:55 PM
Modified
Fri 2/28/20 2:08 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated