Information on IT security including the ability to report a security incident and how to protect yourself.
Security awareness training is available after the deadline has passed, so you may complete the training at a time convenient to you
How do I use Duo with the remote.usd.edu webpage
List of applications at USD protected by multi-factor authentication
KnowBe4 Security Awareness Training email can be resent
Why might I see an error in Duo stating my phone number cannot be added?
Troubleshooting issues with completing the KnowBe4 training
ITS has invested in KnowBe4 security awareness training to help our faculty and staff understand cyber attacks and phishing threats to themselves and the students that we all serve.
How to progress in the KnowBe4 Security Training
What to do if Duo only shows passcode as an option for MFA
USD supports several options for Duo
Does Duo Mobile collect my personal information such as emails, text messages, or contacts?
How to recover an account after getting a new phone, losing a phone, or deleting the app.
How to purchase a Yubico Security Key
How to reactivate Duo on new iOS phone or Devices.
How to reactivate Duo Mobile App on New Android Phone or Android Device.
PC's which have recently generated a malware alert and are determined to be out of date will automatically be upgraded to a supported version of Windows 10
What to do if you believe you are receiving phishing training enrollment messages in error
What to do when you receive messages in Duo Mobile that you didn't initiate
I can't click the box in Duo to remember me for 30 days
What you should do if you were a victim of a gift card email scam.
When acquiring new, non-standard technology a Technology Risk Assessment may be required.
How do I ask for assistance with investigating online activities?
Security Stickers or Tamper Evident Tape is used on the Credit Card Readers to prevent tampering.
Contact the Service Desk for assistance with Duo
request procedure on how to exclude your computer from lockscreen
Safe Links is a security feature that proactively protects the University from malicious links in email messages and Office documents
Setting up various options for Duo
Does Windows require two-factor authentication at USD? How do I use Duo?
How to verify KnowBe4 training has been completed
How to request that a blocked website be whitelisted
Duo Security is USD's multi-factor authentication (MFA) solution