Contacting the Service Desk

Question

How to contact IT

How to contact the Service Desk

Answer

  • 24x7 Support
    • Report an Incident or Request Service:
      • Click the Report an incident button on this page to Submit a ticket to ITS to get something technology-related fixed that is not working right
      • Click the Submit a Request button on this page to Ask ITS a general question related to technology services provided at USD. Request new software or hardware installation
    •  605-658-6000
    •  servicedesk@usd.edu
  • USD Vermillion Campus:
    • I.D. Weeks Library Room 104 
      • Monday- Friday 8:00 am - 10:00 pm
      • Saturday and Sunday 10:00 am - 10:00 pm
        Note: Closed Holidays and follow Library Office Hours if the Library closes early
  • USD Sioux Falls Campus:
    • FADM Room 135
      • Monday- Friday 8:00 am - 5:00 pm

After hours system outages

  • If a campus IT system is not working after hours and it cannot wait for regular business hours, please call 605-658-6000 and describe the emergency.  On-call support staff will be notified.
 
Report Incident Submit a Request Print Article

Related Services / Offerings (2)

Submit a ticket to ITS to get something technology-related fixed that is not working right.
Ask ITS a general question related to technology services provided at USD. Request new software or hardware installation.