Body
Question
Service Desk
How to contact IT
How to contact the Service Desk
Answer
- 24x7 Support
- Report an Incident or Request Service:
- Click the Report an incident button on this page to Submit a ticket to ITS to get something technology-related fixed that is not working right
- Click the Submit a Request button on this page to Ask ITS a general question related to technology services provided at USD. Request new software or hardware installation
- 605-658-6000
- servicedesk@usd.edu
- USD Vermillion Campus:
- I.D. Weeks Library Room 104
- Monday- Friday: 8:00 am - 10:00 pm
- Saturday and Sunday: 12:00 pm - 10:00 pm
Note: Closed Holidays and follow Library Office Hours if the Library closes early
- Summer Hours
- Monday- Thursday: 7:30 am - 8:00 pm
- Friday: 7:30 am - 5:00 pm
- Saturday: Noon - 5 pm
- Sunday: Closed
- USD Sioux Falls Campus:
- FADM Room 135
- Monday- Friday 8:00 am - 5:00 pm
After hours system outages
- If a campus IT system is not working after hours and it cannot wait for regular business hours, please call 605-658-6000 and describe the emergency. On-call support staff will be notified.