Service Desk Contact

Summary

Contacting ITS Service Desk at ID Weeks 104 in Vermillion or via servicedesk@usd.edu.

Body

Question

How to contact the Service Desk

How to contact IT

Answer

  • 24x7 Support
    • Online: Report an Incident or Request Service:
      • Click the Report an incident button on this page to Submit a ticket to ITS to get something technology-related fixed that is not working right
      • Click the Submit a Request button on this page to Ask ITS a general question related to technology services provided at USD. Request new software or hardware installation
    • Phone: 605-658-6000
    • Email: servicedesk@usd.edu
  • USD Vermillion Campus:
    • I.D. Weeks Library Room 104 
      • Monday- Friday: 8:00 am - 10:00 pm
      • Saturday and Sunday: 12:00 pm - 10:00 pm
        Note: Closed Holidays and follow Library Office Hours if the Library closes early
      • Summer Hours
        • Monday- Thursday: 7:30 am - 8:00 pm
        • Friday: 7:30 am - 5:00 pm
        • Saturday: Noon - 5 pm
        • Sunday: Closed
  • USD Sioux Falls Campus:
    • FADM Room 135
      • Monday- Friday 8:00 am - 5:00 p

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Details

Details

Article ID: 7127
Created
Fri 4/1/22 2:49 PM
Modified
Mon 8/24/26 10:19 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

Related Services / Offerings

Related Services / Offerings (2)

Report an Incident
Submit a ticket to ITS to get something technology-related fixed that is not working right.
Service Request
Ask ITS a general question related to technology services provided at USD. Request new software or hardware installation.