Requesting to Bypass Duo Authentication

Issue/Question

I do not have a phone or a security key for Duo. How do I access my USD resources?

Please remove the Duo authentication from my account

I do not want to have Duo

Environment

  • Duo Multi-factor Authentication (MFA)
  • Duo Mobile

Cause

USD policy requires MFA and it cannot be removed from your account

Resolution

  1. USD supports multiple options for MFA even if you do not have a smartphone or tablet 
  2. If you must temporarily bypass MFA, please contact the Service Desk with the following information: 
    1. Name
    2. Phone Number

ITS STAFF ONLY

  1. Follow Bypassing Duo Authentication

Details

Article ID: 3489
Created
Fri 7/19/19 8:48 AM
Modified
Wed 2/10/21 12:17 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated