Reporting Phish Alert Button not Working

Issue/Question

I received suspicious emails. When I try to report like a phishing I can not do it. What should I do?

Error: fetchSettings: Request failed with status code 403

Error:[getitemDataCallback] : null

Environment

  • Outlook
  • KnowBe4

Cause

 

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Description of issue and any error messages displayed when using the Phish Alert Report Button

ITS STAFF ONLY

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