Receiving Suspicious Text Message from USD

Issue/Question

I received a weird text message from a Dean in the School of Business

Environment

  • SMS

Cause

Admissions processes use Mogli and Salesforce to engage admitted students and encourage them to enroll or attend

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Date and time of the message
    2. Content of the message
    3. Screenshot of the message if possible

Details

Article ID: 6507
Created
Fri 7/16/21 10:25 AM
Modified
Wed 8/3/22 8:08 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated