KnowBe4 Security Training - Error: Click On Your Email Platform

Issue/Question

I cannot proceed in KnowBe4 Security Training

KnowBe4 Security Training is incomplete

Error: Click on your email platform.

Environment

  • KnowBe4
  • Mozilla Firefox
  • Microsoft Edge
  • Google Chrome
  • Using the Phish Alert Button to Report Phishing and Spear Phishing Training module

Resolution

  1. Click on the orange Microsoft Office 365 button located on the left-hand side of the page.

Details

Article ID: 713
Created
Tue 10/2/18 8:22 AM
Modified
Mon 10/26/20 12:54 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated