Quarantined Device Not Connecting to Network

Issue/Question

Device Says Violation: Quarantine Established and will not allow me to connect to the WIFI

Can't access the internet through the ethernet cable

Your system has been found to be infected with a Trojan URC bot and is scanning other systems.  Due to the threat this infection poses for other systems on the network, network connectivity has been disabled until corrective action is taken.

Environment

• Computer

Cause

PacketFence has flagged the device with having an infection

Resolution

1. Please contact the Service Desk if you need further assistance