Connecting to eduroam

Issue/Question

How do I connect to eduroam wireless network

Environment

• eduroam
• Windows OS
• macOS
• Chrome OS
• Android
• iOS

Resolution

Note: You need to disconnect from SDVisitor before completing the steps below

Windows OS

1. Click eduroam in the wireless network list
2. Click Connect
3. Type your USD email address and password into the username/password fields
   Note: If you have an older style username, use that with @usd.edu instead of first.last@usd.edu
   Note: If this is a university-owned computer, you may not be prompted for your username/password
4. Click OK
5. Click Connect
6. A browser should pop up, proceed to step 7, If not, follow steps 6 a
   Note: If this is a university-owned computer, you may be prompted for your username/password
   1. Open a Web Browser
   2. Attempt to navigate to the URL NAC.usd.edu
   3. If you are presented with a USD webpage asking you to continue proceed to step 7
   4. If the page displays an error message look for and Click the Advanced option link
   5. Click Proceed Anyway(NAC.usd.edu) 
7. Click Continue
8. Your device will now be registered on the network

macOS

Note: If you have connected to eduroam before at another university and are unable to connect at USD, You will need to remove the eduroam profile from your computer.

1. Click eduroam in your wireless network list
2. Type your USD email address and password into the username/password fields
   Note: If you have an older style username use that with @usd.edu instead of first.last@usd.edu
3. Click Join
4. Click Continue
5. Approve the Update Settings if the computer requests it
6. A browser window will pop up
7. Click Continue
8. Your device will now be registered on the network
9. If you have a previous connection to eduroam from another school
   1. Open Settings
   2. Click Profiles
   3. Remove eduroam profile
      Note: Additional steps may be necessary. See Removing Eduroam Profile on macOS 

Android/Chromebook

Note: Android settings can be found in various places depending on your device.  Some may be found under Advanced Settings
Note: If you have problems with the following instructions, turn your phone to Airplane mode and turn wireless back on

1. Tap eduroam in your wireless list
2. The following information should be set
   Note: Do not use Randomized MAC. Use Phone MAC
   1. EAP Method - PEAP
   2. Phase 2 authentication - MSCHAPV2
   3. Certificate - Do not validate
   4. Identity - USD email address
      Note: If you have an older style username use that with @usd.edu instead of first.last@usd.edu
   5. Password - USD password​​​
   6. If it asks for a domain
      1. domain - usd.edu
      2. Identity - first.last@usd.edu
3. Tap Connect
4. Open a web browser
5. Go to nac.usd.edu website
6. Tap Continue
7. Your device will now be registered on the network
8. If you set your device to airplane mode you can turn off airplane mode

Google Pixel and Other Newer Android phones on Android 11 (Specific)

1. Tap eduroam in your wireless list
2. The following information should be set
   Note: Do not use Randomized MAC. Use Phone MAC
   1. EAP Method - PEAP
   2. Phase 2 authentication - MSCHAPV2
   3. CA Certificate - Use system certificates
   4. Online Certificates Status - Request Certificate Status
   5. If it asks for a domain
      1. domain - usd.edu
   6. Identity - USD email address
      Note: If you have an older style username use that with @usd.edu instead of first.last@usd.edu
   7. Password - USD password
      Note:  Anonymous - Delete this line if it auto populates so the line is blank​​​
3. Tap Connect
4. Open a web browser
5. Go to nac.usd.edu website
6. Tap Continue
7. Your device will now be registered on the network
8. If you set your device to airplane mode, you can turn off airplane mode

iOS

Note: If you have problems with the following instructions, turn your phone to Airplane mode and turn wireless back on

1. Tap Settings
2. Tap Wi-Fi
3. Tap eduroam
4. Type your USD email address and password into the username/password fields
   Note: If you have an older style username use that with @usd.edu instead of first.last@usd.edu
5. Tap Join
6. Tap Trust
7. A browser should pop up, proceed to step 8, If not, follow steps 7 a
   Note: If this is a university-owned device, you may be prompted for your username/password
   1. Open a Web Browser
   2. Navigate to NAC.usd.edu
   3. If you are presented with a USD webpage asking you to continue proceed to step 8
   4. If the page displays an error message look for and Click the Advanced option link
   5. Click Proceed Anyway(NAC.usd.edu) 
8. Tap Continue
9. Your device will now be registered on the network
10. If you set your device to airplane mode you can turn off airplane mode