Enable Duo Restore on Mobile Device - iOS and ANDROID


How do I enable Duo Restore on my Mobile Device


  • Apple iOS
  • Android OS
  • Duo Mobile
  • USD Account


To enable recovery of Duo Mobile Authentication on a new or factory reset device


Android Device

  1. Open Duo Mobile App
  2. Tap overflow menu (three vertical dots) in the top right corner of the main accounts list
  3. Tap Settings
  4. Tap Duo Restore
  5. Turn on Duo Restore by tapping Backup accounts with Google Drive
  6. Select a Google account to store your backup
  7. Optionally enable third-party account restore by tapping Automatically reconnect third-party accounts
  8. Enter and confirm a recovery password that has 10-128 characters

iOS Device

  1. Back up your device to iCloud

Note: iCloud Keychain must be enabled. Nightly iCloud backups will include Duo Restore information. Encrypted iTunes backups will also work

Additional information on Duo Restore can be found Here

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Article ID: 6214
Tue 3/30/21 4:03 PM
Wed 5/19/21 11:49 AM
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