Add WebEx Plug-in to Outlook


How do I add the WebEx Outlook Plug-in


  • WebEx, Outlook 2016, WebEx Productivity Tools


  1. Go to
  2. Click Sign In
  3. Sign In using your USD Email Address
  4. Click Downloads 
  5. Click Download under the Cisco Webex Productivity Tools heading 
  6. Click Run
  7. Follow the setup wizard
    Note: If you receive an error that WebEx is already installed, please see Resolving Cisco Web Ex Plug In Already Installed Error
  8. After WebEx Productivity Tools are installed a dialogue box will appear
  9. Type your email address
  10. Click Next
  11. Sign In using your USD Email Address
  12. Restart Outlook
  13. WebEx icons can be found on the Home Tab


Article ID: 3113
Tue 5/28/19 8:41 AM
Wed 7/14/21 8:52 AM
KCS Article Status
WIP: Only Problem & some Environment captured
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Related Articles (1)

How to connect to WebEx and how to install WebEx to be added to Outlook in order to add to meeting invites.

Related Services / Offerings (1)

Webex license is included with your Cisco VoIP phone.