Requesting Email Server to be Unblocked

Issue/Question

Please unblock our host and hostnames from your mail server

Our server ended up on the automated Truncate blacklist and we are waiting for that block to clear any time now.

Can you check if emails from this sender are being blocked

Environment

  • USD Email
  • mx2.usd.iphmx.com

Cause

A server ended up on the automated Truncate blacklist and communication to USD email network has been blocked

Resolution

  1. Please contact the Service Desk with any information regarding the blocked email server

ITS STAFF ONLY

  1. Please see Tracing Email
 

Details

Article ID: 2435
Created
Mon 3/11/19 7:47 AM
Modified
Thu 10/29/20 11:54 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated