Requesting Access to or Backup of Employee email

email mail mailbox access permissions request-permission verify-permissions

Issue/Question

Can I get access to an employee mailbox that is leaving USD

I am requesting access to an employee's account because they are leaving USD

can I get a backup of an employees email account

Environment

Cause

Employee is leaving USD

Resolution

Please contact the Service Desk with this information
1. Name of the Employee whose email access is needed
2. Name of the Employee receiving the access

Note: We can not have the email set to forward, instead the user is granted permissions to the previous employee's email

ITS STAFF ONLY

View article Granting access to an employee mailbox

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Details

Article ID: 1149

Created

Mon 11/5/18 9:28 AM

Modified

Mon 4/22/24 12:22 PM

KCS Article Status

WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance

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