Shared Mailbox is Almost Full

Issue/Question

We are getting emails with attached message - Your mailbox is almost full.  This is our shared office folder.  What options do we have to increase storage?

Environment

• Windows 10&11
• Outlook 365

Cause

Shared email account has almost 50 GB of data

Resolution

1.  Please contact the Service Desk with the following information: 
   1. The shared email address