Shared Mailbox is Almost Full

Body

Issue/Question

We are getting emails with attached message - Your mailbox is almost full.  This is our shared office folder.  What options do we have to increase storage?

Environment

  • Windows 10&11
  • Outlook 365

Cause

Shared email account has almost 50 GB of data

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. The shared email address

ITS STAFF ONLY

  1. Follow Expanding Mailbox Size For Shared Mailbox

Details

Details

Article ID: 9236
Created
Mon 8/5/24 1:47 PM
Modified
Tue 8/6/24 4:04 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated