Problems Sending Email Attachments Because of the Size limit

Issue/Question

Error: Your message is too large to send. To send it, make the message smaller, for example, by removing attachments.

Environment

  • Microsoft Outlook

Cause

The attachment size limit is 36MB

Resolution

  1. Reduce the size of the attachments
  2. Split attachments into multiple emails
  3. Share link to file from OneDrive

Details

Article ID: 612
Created
Mon 9/10/18 2:32 PM
Modified
Mon 11/20/23 10:37 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated

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