Error Installing Office 365 Add-In

Issue/Question

I am not able to install an add-in for Word since upgrading to Office 365

Error: Sorry, Office 365 has been configured to prevent individual acquisition of Office Add-ins

Environment

  • Office 365

Cause

Office 365 is not configured to allow installation of add-ins

Resolution

  1.  Please contact the Service Desk with the following information: 
    1. Name of add-in that you are trying to install

Details

Article ID: 4216
Created
Tue 10/29/19 1:15 PM
Modified
Tue 3/8/22 3:50 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated