Skype Is Not Working

Issue/Question

Skype is not working and it is asking for a user with administrative privileges

Environment

  • Skype
  • Desktop software application
  • Web Conferencing
  • Computer

Cause

Skype software was updated due to a Windows update

Resolution

Note: When possible please use the preferred methods found at Voice, Video or Web Conferencing 

  1. Use Skype for Business or web.skype.com
    Note: You must have a faculty or staff account to use Skype for Business
  2. Contact the Service Desk and provide the following information
    1. Building and room number
    2. Computer name or NI tag number 
    3. Error messages or screen capture of the error

ITS STAFF ONLY

  1. See article Skype Is Not Working

 

 

Details

Article ID: 2380
Created
Wed 2/27/19 4:07 PM
Modified
Tue 3/16/21 9:57 AM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated