Receiving Trusted Platform Module Error When Opening Office Applications

Issue/Question

I am unable to launch Office products

Error: Something went wrong:  Your computer's Trusted Platform Module has malfunctioned.  If this error persists contact your system administrator with the error code 80090016.

Environment

• Windows
• Microsoft Office 365
• Teams

Resolution

1.  Please contact the Service Desk with the following information: 
   1. Name
   2. Phone number
   3. NI number of computer