Unable to Access Microsoft Services

Issue/Question

I am unable to access Microsoft Services

Error: DNS_PROBE_FINISHED_NXDOMAIN

Error: Can not start outlook

Error: server not found

Cannot access email site via portal

Error: The attempt to log into Microsoft exchange failed

Error: Cannot open MS Outlook, Cannot open the Outlook window. The set of folders cannot be opened. The attempt to log onto MS Exchange has failed

Environment

  • Outlook
  • OneDrive
  • Sharepoint
  • Teams

Cause

Local network issue resolving DNS requests for Microsoft services 

Resolution

  1. Please contact the Service Desk to report this issue