Outlook Asking for Password in Windows

Issue/Question

I have to log in to Outlook every day. 

Outlook keeps asking me for my password

I keep getting a Windows Security popup in Outlook

Error:  It looks like this email is used with more than one account from Microsoft.  Which one do you want to use?

Environment

  • Windows 10
  • Outlook 2016
  • Outlook 365

Cause

 

Resolution

Run Diagnostics

  1. Go to https://diagnostics.outlook.com/
  2. Click Download
  3. Install and run Support and Recovery Assistant
  4. Select appropriate options

Install Office 365

  1. Follow these instructions to install Office 365

Details

Article ID: 405
Created
Tue 7/31/18 1:17 PM
Modified
Fri 6/23/23 12:01 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated