Outlook Asking for Password in Windows

Summary

Microsoft account Associated With both personal and Business account

Body

Issue/Question

I have to log in to Outlook every day. 

Outlook keeps asking me for my password

I keep getting a Windows Security popup in Outlook

Error:  It looks like this email is used with more than one account from Microsoft.  Which one do you want to use?

Environment

  • Windows 10
  • Outlook 2016
  • Outlook 365

Cause

 

Resolution

Run Diagnostics

  1. Go to https://diagnostics.outlook.com/
  2. Click Download
  3. Install and run Support and Recovery Assistant
  4. Select appropriate options

Install Office 365

  1. Follow these instructions to install Office 365

ITS STAFF ONLY

  1. Follow Resolving Outlook Asking for Password in Windows

Details

Details

Article ID: 405
Created
Tue 7/31/18 2:17 PM
Modified
Fri 6/23/23 1:01 PM
KCS Article Status
WIP: Only Problem & some Environment captured
Not Validated: Complete & Resolution captured, confidence lacks in structure, content, no feedback
Validated: Complete & reusable, used by licensed KCS user, confidence in resolution & std. compliance
Validated